When you write great questions for reviews and testimonials, you are able to get more detailed and specific feedback from your customers. This feedback can be used to improve your products or services, and it can also help you understand what your customers like and don’t like about your business. But perhaps most importantly, great customer testimonials and reviews have been proven to increase your sales.
But how do you get great testimonials and reviews?
It all starts with writing great questions.
Because we know great questions and prompts can be difficult to come up with, we’ve compiled a list of the top 10 BEST questions to ask your customers when collecting testimonials and reviews.
And how do you know these are guaranteed to get great responses I hear you ask? Well, I’m glad you asked.
We know these are great questions because they have each been asked literally thousands of times on Re-View – and we’re yet to receive anything but incredibly positive responses! So give these questions a whirl – you won’t be disappointed 😎.
The top 10 questions
- ✅ How has our product/service helped you in your business?
- ✅ What are the main benefits you have experienced since using our product/service?
- ✅ How has our product/service helped you save time or money?
- ✅ What would you say is the biggest advantage of our product/service?
- ✅ How has our product/service helped improve your workflow?
- ✅ What do you think sets our product/service apart from similar solutions?
- ✅ How easy is it to use our product/service compared to alternatives you have used in the past?
- ✅ How easy was it to get your questions answered and issues resolved with our customer service department?
- ✅ Would you recommend our product/service to others?
- ✅ If our product was to disappear today, how would your life be impacted?
Pretty good, right?!
Re-View is the simplest and most affordable solution for collecting video testimonials from customers.
Other content we think you’ll ❤️:
* How to turn 1 video testimonial into 5 pieces of content
* A very brief history of marketing and testimonials